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24 Apr 2017

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Standard Refund Terms

You may request a refund within 30 days of purchase for annual cloud hosting plans.

You may request a refund within 48 hours of purchase for monthly cloud hosting plans.

After 30 days, you may request a credit for any unused months remaining on your annual plan. This credit can only be used towards any service from our website.

In no event will you be eligible for more than one refund for the same product.


Products/Services Eligible for Refund Under Standard Refund Terms

  • Cloud Hosting Products
  • Domain Name Registration

 

Special Refund Terms

You are not eligible for a refund on the following purchased services/products if purchased for annual plans. If you purchased any of the below under a monthly plan then the standard terms apply, with the exclusion of Domain Name Transfers and SSL Certificates.

  • Hosting Addons
  • Domain Addons
  • Domain Name Transfers
  • Email Solutions
  • SSL Certificates

If you require any further clarification on anything mentioned above then please contact us. Once a service or product is purchased you are bound by this policy and the terms and conditions of our website.